Seller Subscription Terms

These Seller Subscription Terms apply when you take a paid or free seller plan on Handsy. They supplement the Terms of Service. If there is a conflict about subscriptions, billing, or plan features, these terms apply to that subject. Buyer payments for products remain a contract between buyer and seller; Handsy never receives, holds, or distributes those funds.

Plans are billed in South African Rand, monthly, and are disclosed before you subscribe. Current list prices and listing caps are:

• Free — R0 per month, up to 3 listings. Shop profile, buyer messaging, weekend deal catalogues, on-sale prices and drafts, standard visibility. Card payments (payment link or card checkout) are included on every plan.
• Starter — R50 per month, up to 20 listings. Everything on Free, plus improved search visibility.
• Growth — R120 per month, up to 50 listings. Promotional tools, basic analytics, bulk import (up to 200 rows), website / WhatsApp / social links, higher visibility.
• Pro — R200 per month, up to 100 listings. Full analytics dashboard, featured seller badge, priority messaging, priority support, bulk import (up to 500 rows), higher visibility.
• Business — R350 per month, unlimited listings. Everything on Pro, plus team members, inventory sync (Shopify, WooCommerce, API), unlimited import, top visibility.

• Subscription fees are for platform services (listing capacity, visibility, tools, and support levels). They are not a commission on sales.
• Handsy does not take a commission on product sales. The buyer pays you directly.
• Card processing fees charged by a third-party provider you connect (for example Yoco) are between you and that provider.

• Paid plans renew automatically each month until you cancel or change plan.
• Fees are charged in advance for the coming billing period.
• You authorise Handsy (or its payment provider) to collect the disclosed amount for each renewal until you cancel.
• Keep a valid payment method on file. Failed payments may pause paid features until the invoice is settled.

• You may change plan from Seller → Subscriptions.
• Upgrades take effect when payment for the new plan succeeds. We may prorate or start a new billing period as shown at checkout.
• Downgrades and cancellations take effect at the end of the period you have already paid for. You keep paid features until then, then move to the new plan or Free.
• If a downgrade or cancellation leaves you over the new listing cap, extra listings may be unpublished until you are within the cap or you upgrade again.
• Cancelling stops future renewals. It does not delete your shop or past orders.

Subscription fees are for access during the billing period. Except where South African law requires otherwise, fees already paid are not refunded if you cancel, downgrade, or stop using the plan mid-cycle. Unused listing slots, promotions, or import rows do not carry a cash value.

Handsy may change plan prices, listing caps, or features. We will give reasonable notice in-app or by email before a price increase applies to your next renewal. If you do not accept the change, cancel before the new price takes effect and you will move to Free at the end of the current period. Feature copy in the app is the live description of each plan; if it differs from an older marketing page, the in-app plan page and these terms prevail.

• Plans are for one seller account. You may not share a paid plan across multiple independent businesses in a way that circumvents listing caps.
• Bulk import, team seats, and inventory sync must be used for your own shop. Abuse, scraping, or using APIs to harm the platform may lead to suspension without refund of the current period.
• Priority support does not guarantee a response time in every case; it means your tickets are queued ahead of standard tickets where capacity allows.

If your account is suspended or terminated for breach of the Terms of Service or Code of Conduct, paid features end and unused subscription time is not refunded except where the law requires it. Handsy may also withdraw a plan that is no longer offered; remaining prepaid time will be honoured or moved to a reasonably equivalent plan.

Questions about billing or plans: use the in-app support system or email support@handsy.co.za. Legal notices: privacy@handsy.co.za. These terms are governed by South African law, as set out in the Terms of Service.